Help Center / Chat

Chat keyboard shortcuts

To speed up your daily workflow and productivity, keyboard shortcuts can be very helpful.

By using them, you will save yourself some clicks and seconds while perfoming recurring tasks, such as opening a new chat, sending a media message, resolving a chat, and more.

In the following list of shortcuts, SHIFT refers to the "⬆" key in the bottom-left corner of your keyboard.

These shortcuts are available anywhere in Chat, and many of them apply to the conversation that is currently open. You will need to have the focus in the browser's window in order to properly use the shortcuts.

Resolve / Unresolve Chat

Press keys SHIFT + R

Toggle active chat resolve/unresolve status.

Start new chat

Press keys SHIFT + A

Start a new chat with an existing contact or phone number.

Search chats or contacts

Press keys SHIFT + S

Toggle the search filter for chats or contacts.

Send media

Press keys SHIFT + M

Send image or video media message to the current active chat.

Send document

Press keys SHIFT + D

Send document file to the current active chat.

Send contact

Press keys SHIFT + B

Send contact(s) to the current active chat.

Enable multi-line editor

Press keys SHIFT + L

Enable or disable multiple text messages on Enter key press.

Read chat on open

Press keys SHIFT + K

Enable or disable send read confirmation on open chat vs on reply with message.

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