Connect your WhatsApp number to Zapier and it works with the apps you already use: Google Sheets, Slack, your CRM, your forms and thousands more. A new lead gets your WhatsApp message on its own, every message you receive lands where your team works, and nobody copies anything by hand.
It takes about 5 minutes, and you never write code.
Before you start
- A WhatsApp number connected to Wassenger.
- A Zapier account. Sign up at Zapier if you don't have one. The free plan is enough to try every recipe below.
1. Add Wassenger to Zapier
- In your dashboard, open Integrations > Zapier.
- Click Install. Zapier opens.
- Click Accept Invite & Build a Zap.
Wassenger now appears in Zapier when you build a Zap.
2. Copy your API key
- Open API keys.
- Click your key, under Token, to copy it. If you have none yet, click Create key first.
Keep it at hand for the next step. Treat it like a password: anyone with it can send messages from your number.
3. Connect your account in Zapier
The first time you add a Wassenger step to a Zap:
- Under Account, click Sign in.
- Paste your key into API Key and continue.
Zapier remembers it. Every Zap you build from now on uses the same connection.
Ready-made recipes
Pick the one you need and follow it step by step:
- Send a WhatsApp template to every new lead in Google Sheets
- Save every WhatsApp message you receive in Google Sheets
- Get a Slack message every time a customer writes on WhatsApp
- React with 👍 to every message you receive
What else you can do
When something happens on WhatsApp:
- New Incoming Message: a customer writes to your number.
- Message Status Updated: a message you sent is delivered or read. On the Business and Enterprise plans.
What Wassenger can do in your Zaps:
- Send Text Message
- Send Template Message, to start a conversation
- Send Media Message: an image, video or document from a link
- Schedule Message, to send it later
- Send Location
- Send Contacts: a contact card
- Send Reaction: an emoji on a message
Questions
Why does a message to a new customer need a template? WhatsApp only lets a business start a conversation with a template that Meta approved. Once the customer writes to you, you can send any message for the next 24 hours. Meta approves a template in up to 24 hours.
My number says "Disconnected" in Zapier. Reconnect it in your dashboard. Zapier can't send from it until it is connected again.
Which Zapier plan do I need? The free plan runs Zaps with one trigger and one action, which is what every recipe here uses, up to 100 runs a month. It checks Google Sheets for new rows every 15 minutes. If you need more runs or faster checks, upgrade your Zapier plan.
How do I stop a Zap? In Zapier, open Zaps and turn it off. Nothing changes in Wassenger.